Shipping Policy
Processing Time
All orders are processed within 5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout. The available shipping methods are Standard and Expedited.
Shipping costs are based on the weight of your order and the shipping method you choose. The final shipping cost will be displayed at checkout.
Delivery Time
Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout. Please note that these are only estimates and actual delivery times may vary.
Tracking Orders
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your order on our website or via the carrier's website.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
If your package is confirmed lost or stolen, please contact the carrier directly to file a claim. If you need further assistance, please contact our customer service team at info@dwell-label.com
Contact Information
For any questions regarding our shipping policy, please contact us at info@dwell-label.com